ExpandIT Field Service Management Software
Field service requires more than sending technicians to a job. Service organizations need to plan resources efficiently, manage work orders, support technicians in the field, document completed work, control costs, and keep customers informed.
ExpandIT Field Service connects planning, execution, and business processes in one seamless workflow. Built for organizations using Microsoft Dynamics 365 Business Central Projects, Service Management, or both, ExpandIT helps you manage field service from planning to completion.
With more than 25 years of experience supporting service organizations, ExpandIT helps connect your office, field technicians, customers, and business processes.
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─────── WHAT IS ───────
ExpandIT Field Service Management Software?
ExpandIT helps organizations plan, execute, and manage every field service process in one solution.
With ExpandIT, you can manage the complete service workflow.
Plan projects, resources,
and service activities
Schedule and dispatch
technicians efficiently
Manage work orders
and customer requests
Register time, travel,
materials, and cost
Capture digital signatures
and service documentation
Document parts, attachments,
and customer agreements
Work online or offline
from mobile devices
Connect field activities with
Microsoft Dynamics 365 BC
Get real-time visibility
and control
How Does ExpandIT Help Service Organizations?
ExpandIT gives every team access to the information they need
to plan, execute, and improve field service operations.
For Resource Planners
Get a clear overview of technicians, teams, jobs, availability, and priorities. Plan based on available resources and quickly adjust when absence, cancellations, or new requests change the plan.
For Service Managers
Improved visibility into planned and completed work, resource utilization, service documentation, and operational performance. Improved control over daily operations and service planning.
For Field Technicians
Access job information wherever you work. View work orders, register time and materials, complete forms, and document completed work online or offline.
For Controllers and Finance
Connect field data with costs, materials, time registration, and invoicing to improve accuracy and reduce administrative errors.
Why Connect Field Service With Business Central?
Your field service teams generate valuable business data every day - from completed jobs and service reports to time, materials, and customer information.
When field service and ERP systems are disconnected, this information can become fragmented, leading to duplicate data entry, manual corrections, missing and incomplete information.
ExpandIT connects your field service operations with Microsoft Dynamics 365 Business Central, creating a seamless flow of information between technicians, service teams, the back office and finance.
The result is more accurate data, less administration, and better visibility across your business.
