John Jensen VVS
John Jensen VVS
Industry
Plumbing & HVAC
Location
Hedehusene, Denmark
Employees
200+
Contact
Diana Germann Nielsen
Finance Manager
Partners
ExpandIT & Dynamics Inspire
200+ Employed
7-year-old system replaced
Real time Data integration
“The flexibility in managing cases makes a real difference in our everyday work.”
Diana Germann Nielsen, Finance Manager
We have much more intelligent capabilities in the system.
From a 7-year-old server setup to a
cloud-based future
John Jensen VVS Streamlines Its Systems and Unlocks the Power of Technology
Background
John Jensen VVS is one of the larger plumbing companies in Zealand, Denmark, with 200 employees and a broad portfolio of construction and service projects. Behind the scenes, however, the company was relying on an ERP setup that had served them well for many years but was becoming increasingly difficult to maintain.
The Challenge
The system was a seven-year-old, highly customized Navision 2017 solution that had been tailored to the company’s needs over the years. However, upgrading it became increasingly difficult and costly.
The solution was running on a local server, making maintenance a constant task. At the same time, new Danish bookkeeping legislation was on the horizon, and the existing system did not meet the new requirements.
The Solution
John Jensen VVS chose Microsoft Dynamics 365 Business Central, delivered by Dynamics Inspire, combined with ExpandIT’s Field Service solution.
By moving from customised software to a standardised solution, John Jensen VVS gained a lower-cost setup with continuous updates and access to the latest features.
Together with the EasyWork module from Dynamics Inspire and ExpandIT’s Field Service solution, case management is now much more flexible. Cases can change and evolve along the way without being locked into a specific setup from the outset.
Working Together
Three partners. No finger-pointing.
All parties worked constructively together instead of falling into the classic “that’s not our problem” dynamic that can sometimes arise when several suppliers are involved in the same project.
Results
Today, John Jensen VVS has a standardised solution that complies with Danish bookkeeping legislation and is ready for future AI capabilities across both ERP and Field Service.
Data is updated in real time instead of being transferred manually through uploaded files, giving the company
Delivered by
ERP provider. Delivered and implemented Business Central together with the EasyWork case-management module.
Field Service provider. Delivered the cloud-based mobile solution with real-time integration to Business Central.
