One of the biggest pains for field service organizations is precise scheduling. A field service solution enables service organizations to improve planning, enhance communications, and increase self-service; all have a significant impact on customer satisfaction.
“We believe that customer service is of utmost importance. To achieve effectiveness, we needed a system with an agile, scalable planner that would allow us to have complete control over how we prioritize jobs.”
“The ExpandIT system is quick and easy for service gardeners to record all the necessary information, and the data is immediately distributed to the correct areas in the ERP system.”