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Learn how to empower your staff, improve customer service and increase sales.
Field Service
Send the right people to the right job with the right tools.
- Empower your field service technicians with great tools and eliminate time consuming processes and paperwork. Improve customer satisfaction and organizational efficiency.
Case Study:
CK Power
- Learn how ExpandIT has helped CK Power, a leading manufacturer of power units and power generation solutions, improve their field service business by increasing efficiencies, reducing errors, and invoicing faster.
Blog
Top 3 ways a field service solution improves customer satisfaction
One of the biggest pains for field service organizations is precise scheduling. A field service solution enables service organizations to improve planning, enhance communications, and increase self-service; all have a significant impact on customer satisfaction.
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Whether you are in the office, in the field, or at home, ExpandIT ensures you have access to the information you need.
Why our customers love ExpandIT
“We believe that customer service is of utmost importance. To achieve effectiveness, we needed a system with an agile, scalable planner that would allow us to have complete control over how we prioritize jobs.”
-Manusa
“The ExpandIT system is quick and easy for service gardeners to record all the necessary information, and the data is immediately distributed to the correct areas in the ERP system.”
-Jydsk Planteservice
- “As the job load multiplied, we faced many challenges to keep track of all tasks and all carpenters. But with many smaller jobs, you must be able to see the big picture. With ExpandIT’s solution, we can see where people are at all time and we can plan ahead.”